Whittley QLD Launches Customer Service Division

Press Release
December 2020

service manager whittley qld

Queensland’s leading trailerable fiberglass boat sales facility, Whittley Queensland (QLD), are set to introduce a new customer service division and will be offering mobile and on-site servicing to the Gold Coast and greater Brisbane regions. Whittley QLD are located in the heart of the bustling marine hub of the Coomera Marine Precinct at The Boat Works. Whittley QLD is owned by the Whittley Family who have over 65 years’ experience in the boating industry. The business is run by Laurie Jackson and Aaron Herd, who have big plans for the iconic boating brand as it continues to expand in south east Queensland.

Laurie Jackson, General Manager at Whittley QLD, had this to say about the exciting new announcement and the move to the dealership providing marine servicing. “Since January this year when we opened our new dealership in Coomera, the public have been asking if the company would offer a complete service and maintenance program. With the introduction of the new customer service division, we can now offer marine services to over 10,000 Whittley owners in QLD. Both servicing from The Boat Works Complex and mobile at home services are offered, ensuring the customer new boat buying experience continues long after the initial new boat hand over has ended.”

Since the new Whittley QLD business was started in January, it has grown to be the leading new boat sales facility for trailerable fiberglass boats in the state. Leading the new service division as Whittley QLD Service Manager, is recently employed Aaron Herd, who comes to the Whittley business with over 16 years-experience in the industry and a strong understanding of marine engines, trailers and boats. The new business will service all major brands of stern drives and outboard powered boats.

Mr. Herd, had this to say about the exciting announcement. “It is sensational to be working alongside Laurie at Whittley QLD as Service Manager. Having run service yards on the Gold Coast for many years, I look forward to implementing my detailed knowledge of boat service and maintenance to the Whittley QLD dealership and offering this new service to our established customer base. When the role was offered to work with such a well-respected local boat building company as the Whittley Family, I could not pass it up!”

Mr. Herd continued to say. “Boat service and post-sales support is often overlooked when purchasing a new boat. Customers can now expect a post sales service experience that is truly industry leading. For a full turn key boating experience, from a drum of resin to post-sales support and service, Whittley QLD has you covered.”

The Whittley QLD customer service division will offer services that include the fitment of Whittley Factory Supplied options, engine and trailer servicing and on-going warranty support for Whittley customers, as well as other boat brands. Catering for spare parts, anchor winches, marine electronics supply and fitment, boat and trailer modifications; no matter how big or small the job is that customers require, the Whittley team has you covered!

“The new division within the QLD business are taking new service bookings effective from January 2021. I look forward to expanding the Whittley brand’s reputation and offering high quality boat package servicing to the Brisbane and Gold Coast boating community. Please feel free to give me a call to discuss a quote and for a quality service experience worthy of caring the Whittley name. Or visit our dealership to book your boat service.” Mr. Herd finished by saying.

Whittley QLD have hit the ground running and has experienced unprecedented growth since its opening. The company has already sold an impressive number of new Whittley packages to the growing Queensland market. The introduction of the service business further strengthens the Whittley Family’s commitment to the Queensland region and the trailer boat market, ensuring a customer experience unsurpassed by many in the industry.

For more information on all new Whittley Boat Sales, please contact General Manager Laurie Jackson on 0409 830 078. For all boat service enquiries please contact Service Manager Aaron Herd on 0411 161 993 or visit our sales and service facility at Building F, Factory 8 & 9, 1 Boatworks Drive, Coomera at The Boat Works.

Why Service Your Boat Package With Whittley QLD?

• Owned by the Whittley Family with over 65 years marine experience
• Whittley factory owned trailer boat service dealership
• Dedicated boat sales and service facility, focused on the service of the Whittley product
• Factory trained knowledgeable service technicians
• Post purchase warranty support from the Whittley Factory
• Onsite and mobile marine mechanical services
• Full boat package maintenance and service support
• Authorized specialized marine mechanics

About Whittley Marine Group

Whittley Marine Group is a third-generation Australian boat-builder based in Melbourne. The family-owned and operated company has provided high-quality boats to boating families since 1953. The company produces a strong 13 model range comprising sports boats, fishers, cruisers and day boats. A marine industry innovator, Whittley’s award-winning range of family cruisers and fishing boats truly offer “A Boat for All Seasons” – versatile boating solutions that can be enjoyed all year round.

About Whittley Queensland

Whittley QLD operates as Whittley Marine Group’s retail sales and service arm in Queensland and is located at The Boat Works Coomera. The dealership sells the complete range of new Whittley Boat packages, which are proudly manufactured in Victoria and designed specifically for local consumers. Whittley QLD has a growing reputation for high quality boat packages and excellent after sales support, and now offers a complete boat service and management provision for trailer boat owners.

For further information or to arrange a personal factory tour of the Whittley factory and showroom in Melbourne, or to view the Whittley range at the new Sydney or Gold Coast dealerships, contact: Alan Whittley, Director of Sales and Marketing, Whittley Marine Group, +61 421 170 192 or via alan@whittley.com.au. For additional information about Whittley Marine’s class leading range of fiberglass boats visit www.whittleymarinegroup.com.au.